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Addtime：2013-07-22
Under normal circumstances, when the printer failure or abnormal condition, the power light is blinking, the print job and the communication between the printer and the host will be interrupted. You can lights on the panel to judge the state of the printer failure that may occur: A. “Power” and“ Ready” LEDs flash simultaneously | Power Indicator | Ready Indicator | | ON | ON | | OFF | OFF |
| Problems that may occur | Resolution | Remark | | Can not find label gap | Check the label path. Check the label sensor | If you use the Windows driver continuous paper, select the continuous paper sensing methods | | Paper runs out | Install the paper roll | | | Paper roll is not installed | Reinstall the paper roll | | | Jam | Clear the paper jam condition | |
B. “Power” and“ Ready” Blink alternately | Power Indicator | Ready Indicator | | ON | OFF | | OFF | ON |
| Problems that may occur | Workaround | Remark | | Ribbon exhausted | Installing Ribbon | NA thermal printing mode | | Ribbon stuck | Clearing of ribbon | | Ribbon sensor fault | Replace the ribbon sensor |
C. Only "Power" indicator flashes| Power Indicator | Ready Indicator | | ON | ON | | OFF | ON |
| Problems that may occur | Resolution | Remark | | Serial communication error | . Check the transmission speed | Parallel NA | | Memory full | . Expanded memory | | | Unusual or cutter cutter jam at | . Check the cutter. Clearing jams | Only after installation in cutter or cutter set incorrectly, such an exception occurs | | Hardware Error | . Contact Dealer | |
D. other 1） Mainframe computer display "Printer Time out" Check the printer's communication lines (parallel, serial, or USB port) is properly connected to the host PC's parallel port, serial or USB interface. Check that the printer is turned on. 2） If the power cord is connected, the power switch has also been placed in position"I" ，The power indicator not lit, check the power adapter inside the fuse. 3） Data has been sent, the printer does not output, check the valid printer driver under Windows it should be“Label Dr.”。 4） When the printer output has a fixed vertical white line appears, the print head may be dirty or broken.
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